Frequently Asked Questions

Our wedding packages have been designed based on the more commonly chosen items and are intended to not only make your choice easy, but to also be cost effective. You are, however, most welcome to select individual items rather than a wedding package.

The packages are flexible, enabling you to pick and choose according to your preferred colour scheme, theme and the number of guests you would like to seat. In addition, you are most welcome to add other items or swap certain items. These packages are designed with your chosen venue in mind to best cater for each individual surrounding.

Absolutely! We also have wine glasses and all-purpose glasses available.

Please have a chat to one our consultants regarding your requirements and a suitable drinks package will be put together for you.

Set up time usually depends on the items you are hiring. We often require a minimum of 45 minutes to set up/bump-in and 30 minutes to take down/bump-out.

Please view our terms and conditions of hire page.

In terms of our process, we will send you a quote based on your requirements and requests. Once you have approved the quote, we require you to complete a form in order for us to put together a formal invoice. A 30% (for hire services) and/or 50% (for planning & coordination services) non-refundable and non-transferrable booking fee is then required within 3 days of receiving the invoice, with the balance payable 14 days prior to your wedding.

Prices listed are for one hire term between 1-4 days. Please contact us to discuss an extension of hire, if required.

We do not have a minimum spend. Please, however, note that we do have a minimum labour fee.

We do not charge a bond, however, for DIY hires or partial DIY hires, you will be required to leave a credit card number on file and sign a collection form. The credit card will not be charged unless a breach of our Terms and Conditions occurs.

Weddings of Distinction is not a venue. We specialise in event hire, styling and design, planning and coordination. We have a large range of furniture and décor items that can be found on our online look book. For any venue related questions, we suggest contacting your venue directly. For our list of recommended venues, please see our ‘Recommended venues’ tab.

Our items are for hire only and the prices listed on our website are for the hire of our items only.  However, we do have a small range of retail items that are for sale. You will find items for purchase located in the ‘Products for sale’ tab.

We recommend booking our hire items at your earliest convenience to avoid missing out. You are able to add items, pending their availability, at any time prior to your wedding or event.

You are more than welcome to remove items from your booking prior to 14 days before your wedding, event or collection. Please note that full balance payment is required by 14 days of your wedding, event or collection. Once you are within 14 days, items cannot be removed from your booking.

Most outdoor venues require that you obtain a permit in order to secure the date, time and location of your preferred outdoor venue. The permit is usually issued by the City Council or Catering company responsible for the garden. By obtaining a permit, you secure the venue  for a specific time period. Weddings of Distinction is then granted access to deliver, set-up, pack-down and collect your hired items within this permit time. We highly recommend obtaining permit to avoid any disappointment on the day.

We can assist with the set-up of your own items if you are also hiring other items within our range. This is usually determined on a case-by-case basis. If you are wanting Weddings of Distinction to set up your own items, we will require additional information to ascertain if we can be of assistance. This is also determined by our availability on the day. Please contact us for more information.

You are more than welcome to customise our packages. If there is an item within a Garden Package that you do not require, let us know and we can suggest a substitute for you. Please note, this is subject to availability at the time of enquiry.

Absolutely! You are more than welcome to add any items to your package, based on their availability. Please send us an enquiry for the additional items and we will get back to you with the item/s availability and any additional labour fees associated with the hire.

The delivery, set-up, pack-down and collection fee is not included in the hire price. In order for us to be able to provide a comprehensive quotation inclusive of this fee, we require additional details such as location, timings, time frame of delivery and collection and the size of your hire.

We charge additional labour fees for additional items as this covers the time required for packing/loading, unloading, setting up, packing down, re-loading and unpacking these items. In some cases, it also covers the additional staff member that we’ll need to allocate to your wedding in order to complete the bump-in and out within your permit timings.

We have a large range of ready-made silk floral arch arrangements available for hire. At this stage, we do not offer custom arrangements.

Not all of our hire items are available for DIY hire. If you have a specific item that you are interested in, please send us an email and we can confirm if the item is available for DIY hire.

As we are a Victorian based hire company, we do not travel interstate or offer our items for hire outside of Victoria.